Privacy Policy

Effective date: April 21, 2026 · Last updated: April 21, 2026

Sound Equity Homes ("we," "us," "our") respects your privacy. This policy explains what information we collect when you visit soundequityhomes.com or contact us about selling a home, how we use it, and the choices you have.

By using our site or submitting a cash-offer request, you agree to the practices described below.

1. Who we are

Sound Equity Homes is a locally owned real-estate investment company operating in South King County, Washington. We purchase single-family homes for cash directly from owners. We are not a franchise and are not affiliated with any national cash-buyer brand.

Contact

• Email: offers@soundequityhomes.com
• Web: www.soundequityhomes.com

2. Information we collect

A. Information you give us directly

When you submit a cash-offer form or email us, we collect:

• Contact details: name, email address, phone number.
• Property details: address of the property you want to sell, condition, situation (e.g., inherited, vacant, behind on payments), reason for selling, timeline.
• Any other details you choose to share in a message or follow-up conversation.

B. Information collected automatically

When you visit the site, standard web-server logs may capture:

• IP address
• Browser type and operating system
• Pages viewed and time of visit
• Referring website (e.g., Google search)

We do not currently use third-party advertising cookies. If we add analytics in the future, we will list the provider here and update this policy.

C. Information from public records

To prepare a fair cash offer, we may look up publicly available property data (county assessor records, recent sale prices, liens, tax history). We do not purchase data from brokers.

3. How we use your information

We use the information you provide to:

1. Respond to your inquiry and prepare a cash offer.
2. Communicate with you about your property (via email, phone, or text if you share a number).
3. Complete the purchase if you accept an offer (title, escrow, closing paperwork).
4. Improve our service and the information on this site.
5. Comply with legal obligations (tax records, identity verification at closing, anti-fraud laws).

4. When we share information

We only share information with third parties when it is necessary to serve you:

• Title and escrow companies we use to close a purchase.
• Our attorney, accountant, or licensed agents acting on our behalf under a duty of confidentiality.
• Service providers that host our website or email (e.g., Bluehost for web hosting, Supabase for our secure inbound-lead database). These providers only process data to run the service — they do not use it for their own purposes.
• Government or law-enforcement authorities when we are required by law or court order.
• A successor if we sell or merge the business — in which case any transfer of information would remain subject to this policy.

5. Text messaging (SMS)

If you share your phone number in a form or reply, you consent to receive calls and text messages from us about your property. Message and data rates may apply. Reply STOP to opt out of further texts at any time. Opting out of texts does not close out your offer; we will follow up by email instead.

6. Cookies

Our site uses only the minimum cookies required to keep basic functionality working (e.g., remembering whether the page has loaded). We do not currently use tracking cookies, advertising cookies, or cross-site trackers.

7. Data security

We take reasonable steps to protect the information you share:

• The website is served over HTTPS.
• Form submissions are stored in a database protected by row-level access controls so that only authorized Sound Equity Homes operators can read them.
• Account access for our team is protected with two-factor authentication.

No system is perfectly secure, and we cannot guarantee absolute security. If we ever learn of a breach involving your information, we will notify you as required by Washington law.

8. How long we keep your information

We keep inquiry information as long as it is useful to help you or required by law. If you ask us to delete your data and no legal or transactional obligation requires us to keep it, we will delete it within 30 days.

9. Your rights

You can ask us at any time to:

• Tell you what personal information we have about you.
• Correct information that is wrong.
• Delete your information (subject to any legal hold).
• Stop contacting you.

Email offers@soundequityhomes.com with your request and we will respond within 30 days.

Washington residents have additional rights under state law; California residents have rights under the CCPA / CPRA. You may exercise any of those rights by contacting us at the email above.

10. Children

Our service is not directed to children under 16, and we do not knowingly collect information from them. If you believe a child has submitted information to us, please contact us and we will delete it.

11. Third-party links

Our site may link to third-party websites (for example, a county assessor portal). Once you click an outside link you are subject to that site's privacy policy, not ours.

12. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of the page will change whenever we do. Material changes will be announced at the top of the page for at least 30 days.

13. Contact us

Questions about this policy or how we handle your information? Email offers@soundequityhomes.com.